FAQs

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Frequently Asked Questions

What types of stainless steel do you stock/supply?

VASLLP stocks various ferrous metals (carbon steel, stainless steel, and alloy steel) and non-ferrous metals (aluminum, copper, brass, and nickel alloys).

Can you provide stainless steel with specific finishes?

Yes, we can customize stainless steel with brushed,polished or matte finish as required.

What industries do you supply to?

VASLLP caters to various industries including construction, manufacturing, automotive, aerospace, shipbuilding, and engineering sectors.

Do you offer different forms of metals (e.g., sheets, bars, tubes)?

Yes, VASLLP supplies metals in multiple forms such as sheets, plates, coils, bars, rods, tubes, and custom-cut pieces as per customer requirements.

Quality and Standards

Are your materials certified and do you provide a material test certificate (MTC)

Yes, all our materials come with certifications and material test certificates (MTC) that verify its quality and adherence to international standards like ASTM, EN, and ISO.

Do you offer traceability for the materials supplied?

Yes, we offer traceability for material we supplied

How do you ensure the quality of your metals?

a. VASLLP has stringent quality control procedures, including thorough inspections, third-party testing, and material verification to ensure compliance and consistency.

b. Our team prepares complete dispatch reports along with size & dimension.

Customization and Processing

Do you offer custom cutting, bending, or other processing services?
Yes, VASLLP offers custom cutting, shearing, bending, and other processing services to meet customer-specific project requirements.
Can you fabricate stainless steel parts based on customer drawings?

While we mainly supply raw materials, we can facilitate one to connect with our trusted partner services for custom fabrication based on drawings and specifications.

What is the lead time for custom orders?

VASLLP takes shortest lead time for customs orders.

Pricing and Payments

How is pricing determined pricing for stainless steel product?
Pricing is influenced by the type of metal, grade, size, quantity, and market fluctuations. We strive to provide competitive pricing and credit facilities to be an ally in your needs.
What are your payment terms and accepted methods of payment?

VASLLP accepts various payment methods including bank transfers and other agreed-upon financial arrangements. Payment terms are available based on customer agreements.

Do you offer credit terms for repeat customers?

Yes, we offer credit terms for established clients upon approval. Please contact our sales team to discuss eligibility and terms.

Are there any additional fees for special orders or custom services?

Depends on the nature of order as we pay a lot of attention to providing personalized solutions.

Delivery and Shipping

What are your delivery lead times & logistics of material?
  • Standard orders are typically delivered within a day, while custom or large-volume orders may take longer. We will provide estimated delivery times when quoting your order.
  • VASLLP properly secures steel products during transit to prevent shifting, corrosion, or damage. This may include the use of straps, chains, and tarps.
Do you provide international shipping?
  • Yes, VASLLP ships internationally and can coordinate with your preferred logistics providers to ensure safe and timely delivery
  • VASLLP ensures all necessary documentation, including bills of lading, certificates of origin, invoices, and export/import permits, are correctly handled for smooth international trade.
  • VASLLP ensures compliance with international trade regulations, tariffs, and customs clearance processes when transporting steel across borders.
Can you arrange for expedited delivery?

Yes, expedited shipping options are available upon request and may incur additional costs.

Technical Support and Documentation

Can you help with material selection?

Our technical team is available for consultation to help you select the best material for your project based on your application, budget, and specifications.

Do you provide certificates of compliance?

Yes, certificates of compliance and material test reports are available for all materials supplied.

Returns and Cancellations

What is your return policy?

VASLLP accepts returns for defective or non-compliant products within 15 days of delivery. The product must be in its original condition. The current rejection for last year was less than 1% of sales

Can I cancel or change an order after it’s been placed?

Yes, order modifications or cancellations can be made before processing begins. Contact our sales team as soon as possible for assistance.

Sustainability and Sourcing

Where do you source your metals from?

Answer: VASLLP sources our metals from trusted mills like JINDAL, SAIL, POSCO, and MSL and adheres to strict quality standards and sustainable practices

Additional Services

How long have you been in the business?

We have been in the business for the last 38 years.

Do you provide on-site inspection or technical support?

Yes, VASLLP offer on-site inspection and technical support for large projects or custom requirements.

Can you provide references or customer testimonials?

Yes, VASLLP can provide references and share testimonials from satisfied clients upon request.

What sets your company apart from other suppliers?
  • With over 38 years of industry experience, VASLLP prides itself on our extensive inventory, reliable customer service, and commitment to quality and timely delivery.
  • Long-standing relationships with clients and suppliers indicate trust and satisfaction.